🚨 WARNING & TIPS: How to recognize the real Mon Labubu site?

Since Labubu's growing success in Europe, numerous unofficial sites, fraudulent pages, and opportunistic sellers have emerged. Some pose as "My Labubu" even though they are neither affiliated nor legitimate.

✅ Here's how to recognize the real Mon Labubu

Criteria	MonLabubu.ch / MonLabubu.fr / MeinLabubu.de	Fraudulent or opportunistic sites
Official website name	www.monlabubu.ch / www.monlabubu.fr	Variants with mistakes or similar names
Email verified	info@monlabubu.ch	Questionable Gmail or no email
Registered company number	RCS / VAT: CHE-438.249.053 VAT	No number, or non-existent
Headquarters and customer returns	Rue du Collège 30, 1964 Conthey (Switzerland)	No address, or wrong address
Real customer service	✔️ Personalized responses, 48 hours max	Non-existent or robot without tracking
Returns & Refunds	✔️ 14-day deadline, return slip provided	No right of return or unclear T&Cs
Origin of products	✔️ Official Pop Mart or certified agent	No proof of traceability
Labeling & quality inspection	✔️ Manual verification, Pop Mart labels	Sales of products without quality control
Labubu Exchange	✔️ Ethical collection/resale system	Non-existent or questionable recoveries

🧠 Simple tips to protect yourself

1. Check the exact URL :

   ✅ www.monlabubu.ch / www.monlabubu.fr / meinlabubu.de (under construction)
   ❌ No hyphens, no typos, no .xyz or .store

2. Check the legal notices :
   A serious company displays its IDE / VAT number , a physical address and one active contact email .
3. Check their T&Cs :
   If there is no information about returns, guarantees, or refund policies... run away!
4. Observe the language used :
   Rough spelling? Exaggerated promises? Unlikely to be a professional company.

🙌 A company that evolves with its community

We are not perfect, but we improve every day , thanks to your valuable feedback :

• 💌 Thanks to Valérie , we revised our delivery rates for clarity and fairness.
• 📦 Thanks to David , we have optimized our return policy (and a nice surprise coming soon to this topic!)
• 🔁 With Labubu Stock Exchange , we collect figurines:
  • For the resell at a low price if they are authentic
  • For the donate to charities if they have a defect
  • Or for the recycle sustainably via our specialized partners

💗 Thank you for your trust

My Labubu is not an industrial franchise, it is a project carried by enthusiasts who work with rigor, heart and transparency .

Are you unsure about a site or seller?

📩 Write to us at info@monlabubu.ch — we are happy to help you!